Hello and Welcome to BB's Boutique


**Items can only be refunded if the item(s) show up in the mail damaged, completely the wrong size and has never been worn except to try on. Customers will have 3 days once the package has been delivered to inspect the item(s) and contact me with any problems they may have that would justify a refund. Items need to be shipped back to the shop within 10 business days after contacting me for a refund. There is a 10% standard restocking fee for any returned item(s). If a customer contacts the shop outside of the 3 day window there is a 20% restocking fee for returned items. 
If the package arrives back to the shop after the 2 week time frame and/or the skirt(s) or dress(es) have been shoved in a box with little care customers will not receive a refund. Please place all skirts and dresses in a plastic bag to protect the garments from the weather and include the packing slip. Only the cost of the item(s), minus a 10% (or 20% if applicable) restocking fee, will be refunded and not the original shipping charge. It is the responsibility of the customer to pay for and ship the item(s) back to me for a refund. Upon return the item(s) will be thoroughly inspected for wear or the reported damage. Once the product has passed inspection the refund will be issued within 1-2 business days. 


FOR INTERNATIONAL SHIPPING: Note that I am NOT responsible for what happens with customs, whether your item(s) are delayed, VAT/import taxed, or anything else. Please beware that for the European Union the VAT tax can be as much as 25% which is to be paid to the country in order for your package can be delivered.

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